Understaffed teams managing high alert volumes.
Staff rotations strip away institutional knowledge.
Smash-and-grab, tailgating, opportunistic access violations
The problem isn’t the cameras. It’s what happens between detection and decision:
Operators reviewing fifty alerts to find the two that matter?
The window to act on those two gets shorter.
A new guard arrives on a site they don’t know?
Behavioural context from experienced operators doesn’t transfer with them.
Seasons shift and the lighting changes across a monitored zone?
A system that doesn’t adapt creates noise, not insight.
AI-Led Event Detection
Detects people, vehicles, animals and objects with precision across your camera network.
Filters environmental noise (shadows, insects, etc) so your operators see events, not interference.
Operational Dashboards
Real-time visibility for operators and leadership-level insight for management.
Track alert quality, response times and escalation patterns over time.
Escalation Management
SOP-driven alert workflows ensure every event follows the correct escalation path.
Automated and manual escalation options.
Full audit trail of every event, evaluation and response.
Situational Intelligence Layer
Evaluates every detected event for risk, context and urgency before it reaches your team.
Applies site-specific logic to distinguish low-risk patterns from genuine threats, routing the right information to the right person at the right time.
Ready to see it in action?
Book a demo with our team. No pressure. Just a real conversation about your environment and what Refraime can do for it.
Where standard detection tells you what happened, Refraime’s intelligence layer tells you why it matters, how urgent it is and what should happen next. Every alert is pre-screened and contextualised before it reaches an operator, so the decision they’re asked to make is informed rather than instinctive.
This isn’t automation. The decision always belongs to the operator. What changes is the quality of information they’re working from, and the speed at which they can act on it with confidence.
Proudly South African:
Built in Mzansi
Designed for local crime patterns and the operational realities of South African security environments.
Not adapted from an international platform.
Decision Support, Not Automation:
Refraime supports human judgement, it doesn’t replace it.
Operators stay in control.
Agentic AI helps them make better, faster decisions.
Continuously Improving:
The longer Refraime operates in your environment, the better it understands it.
Site-specific learning means the system never stops refining and improving.
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